Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Bronta ("Company," "we," "us," or "our"), a company registered in Sharjah Media City (SHAMS) Free Zone, United Arab Emirates. By accessing or using our website (bronta.com) and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

To use our services, you must: • Be at least 18 years of age or the age of legal majority in your jurisdiction • Have the legal capacity to enter into binding contracts • Not be prohibited from using our services under applicable law • Provide accurate and complete information during registration If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

Bronta provides AI-powered solutions and software products designed for businesses and families. Our services include but are not limited to: • **Hernest:** An AI-powered family coordination platform (currently in development) • **Enterprise Solutions:** Custom AI implementations for business clients • **Consulting Services:** AI strategy and implementation guidance We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

**Account Creation:** When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. **Account Security:** You agree to: • Choose a strong, unique password • Not share your account credentials with others • Notify us immediately of any unauthorized access • Log out from shared devices after each session **Account Termination:** We may suspend or terminate your account if you: • Violate these Terms or any applicable policies • Engage in fraudulent or illegal activities • Fail to pay applicable fees • Remain inactive for an extended period

You agree not to use our services to: **Prohibited Activities:** • Violate any applicable laws, regulations, or third-party rights • Transmit malware, viruses, or harmful code • Attempt to gain unauthorized access to our systems • Interfere with or disrupt our services or servers • Engage in data mining, scraping, or harvesting • Send spam, phishing, or unsolicited communications • Impersonate any person or entity • Upload content that is illegal, harmful, or offensive • Circumvent any security measures or access restrictions • Use automated systems without our express permission **Content Standards:** All content you submit must be: • Accurate and not misleading • Free from intellectual property infringement • Compliant with applicable laws • Respectful and non-discriminatory

**Our Intellectual Property:** All content, features, and functionality of our services—including but not limited to text, graphics, logos, icons, images, audio, video, software, and code—are owned by Bronta or our licensors and are protected by international copyright, trademark, patent, and other intellectual property laws. **Limited License:** We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for their intended purpose, subject to these Terms. **Restrictions:** You may not: • Copy, modify, or distribute our content without permission • Reverse engineer, decompile, or disassemble our software • Remove any copyright or proprietary notices • Use our trademarks without written authorization • Create derivative works based on our services **Your Content:** You retain ownership of content you submit. By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display that content in connection with providing our services.

**Pricing:** • All prices are displayed in the applicable currency • Prices are subject to change with reasonable notice • Promotional pricing may have specific terms and limitations **Payment Methods:** We accept various payment methods as indicated on our website. You agree to provide valid payment information and authorize us to charge applicable fees. **Billing:** • Subscription fees are billed in advance • Usage-based fees are billed in arrears • All fees are non-refundable unless otherwise stated **Late Payment:** If payment is not received by the due date: • We may suspend or terminate your access • Interest may accrue on overdue amounts • You may be responsible for collection costs **Taxes:** You are responsible for all applicable taxes. Prices may or may not include taxes depending on your jurisdiction.

**Availability:** We strive to maintain high availability of our services but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible. **Support:** • Standard support is available via email during business hours • Premium support options may be available for enterprise customers • Response times vary based on issue severity and support tier **Updates:** We may update our services periodically to improve functionality, security, and performance. Updates may be automatic and mandatory.

**"As Is" Basis:** OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. **No Guarantees:** We do not warrant that: • Our services will meet your specific requirements • Our services will be uninterrupted, timely, secure, or error-free • Results obtained from using our services will be accurate or reliable • Any errors in our services will be corrected **Third-Party Services:** We are not responsible for third-party services, websites, or content that may be accessed through or integrated with our services. **AI Limitations:** Our AI-powered services are tools designed to assist users. They may produce errors or inaccurate results. Users should verify important information independently.

**Exclusion of Damages:** TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRONTA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: • Loss of profits, revenue, or business opportunities • Loss of data or goodwill • Service interruption or computer damage • Cost of substitute services **Liability Cap:** OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER. **Essential Purpose:** These limitations apply regardless of the legal theory and even if we have been advised of the possibility of such damages.

You agree to indemnify, defend, and hold harmless Bronta, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to: • Your use of our services • Your violation of these Terms • Your violation of any third-party rights • Your content or data • Any unauthorized use of your account We reserve the right to assume exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims.

**Governing Law:** These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. **Informal Resolution:** Before filing any formal dispute, you agree to contact us at legal@bronta.com to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days. **Arbitration:** Any dispute that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted in English in Dubai, UAE. **Class Action Waiver:** You agree to resolve disputes with us on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative actions. **Exceptions:** Nothing in this section prevents either party from seeking injunctive relief in court for intellectual property infringement or other urgent matters.

**Termination by You:** You may terminate your account at any time by contacting us or using the account settings. Termination does not entitle you to refunds for prepaid fees. **Termination by Us:** We may terminate or suspend your access immediately, without prior notice, for any reason, including but not limited to: • Breach of these Terms • Fraudulent, abusive, or illegal activity • Non-payment of fees • Upon request by law enforcement or government agencies **Effect of Termination:** Upon termination: • Your right to access our services ceases immediately • You remain liable for any outstanding fees • Provisions that should survive termination will remain in effect • We may delete your data after a reasonable retention period

**Entire Agreement:** These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Bronta regarding our services. **Severability:** If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. **Waiver:** Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision. **Assignment:** You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction. **Force Majeure:** We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or technical failures. **Notices:** We may provide notices to you via email, in-app notification, or posting on our website. You may contact us at the addresses provided below.

For questions about these Terms, please contact us: **Bronta** Sharjah Media City (SHAMS) Free Zone United Arab Emirates **Legal Inquiries:** legal@bronta.com **General Support:** support@bronta.com **Website:** bronta.com Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (GST)